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Inspection
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Inspections Management System

Commercial inspection reports can be accessed by agents via Citizens' Inspection Management System (IMS). Only agents with commercial policies selected for inspection should access this system. For more information about the IMS, refer to the Inspection Report Access Training link provided on the menu to the left.

Residential inspection reports are accessed via Electronic Document Submission in the ePAS policy record.

Log in below, using your ePAS login ID and password.
ePAS Login ID:
Password:

Citizens appointed agents: Log in above, using your username and password. Appointed agents experiencing login problems after first attempting the ePAS Forgot Your Password option of ePAS should contact Agent Administration at 800.737.5822 for assistance.