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Instructor-Led Training

Webinar Training Opportunities for 2016

Citizens soon will be launching a completely new version of our website. In preparation for the website launch, Citizens urges you, your customer service representatives and other support staff to attend a free webinar that will help you get the most from the site. For your convenience, nine duplicate hour-long webinars are available.

The site will feature a clean, user-friendly interface, with intuitive navigation and site organization. Agents also will benefit from a password-protected dedicated agent site, which will provide one-stop access to Citizens systems and all the policy, agency management and training tools and resources you need to do your job efficiently and effectively. Appointed agents will log in using their PolicyCenter® passwords.

Topics for this series of webinars include:
  • Login instructions for the password-protected, dedicated agent site
  • Basic navigation of the agent site, including systems access, forms and manuals, Agent Bulletins and myAgency
  • Use of the site-search and FAQ search features
  • Questions and answers

  • These webinars do not provide continuing education credits for maintaining a Florida insurance license.
  • These webinars do not satisfy Citizens’ biennial agent certification requirement for appointed agents.
  • Attendance is limited.
  • You must register prior to attending a webinar. Choose a webinar’s link below to register.
  • Registrants will receive an access link to the webinar of their choosing.

Date 9-10 a.m.* 1-2 p.m.* 3-4 p.m.*
1/12/2016 Register here Register here Register here
1/13/2016 Register here Register here Register here
1/14/2016 Register here Register here Register here
* We urge attendees to log in 15 minutes early to confirm connectivity. Citizens is unable to provide computer connectivity assistance. See the Adobe® Connect™ Visual Start Guide to ensure your computer meets the minimum requirements for the webinars.